Service Status at Baxter Media

Issues in red are ongoing, issues in green have been resolved.

Wednesday 24th March 2010 - 15:22
"Coast" is currently experiencing a high server load and as a result sites hosted on this server may take longer to load than normal. We are investigating this issue and will update this page in due course.
Wednesday 24th March 2010 - 15:42
The server "Coast" has been restarted and some traffic has been diverted to an alternative server. Server load has now returned to normal.

Thursday 11th March 2010 - 16:25
Planned work is currently underway to upgrade Apache and PHP services on the server "Coast". The work is expected to have minimal impact on client's websites however it is possible that some issues may occur. Please contact us via email or telephone should you encounter any problems. This page will be updated in due course.
Update - Thursday 11th March 2010 - 17:13
Upgrade work is now complete and we aren't aware of any issues as a result of this work. Please contact us as a matter of urgency if you are experiencing difficulties.

Tuesday 8th December 2009 - 08:53
The Baxter Media offices are currently without a connection to the internet due to technical difficulties with our ISP/local exchange. Our telephone services require an internet connection and at the moment all calls will be greeted with the voicemail service. We have logged the issue with the relevant people and hope to be back online shortly. Please Note:This issue does NOT affect websites hosted on any of our servers as they are located in a secure datacentre at a different location.
Update - Tuesday 8th December 2009 - 13:44
Unfortunately connectivity has still not been restored. We have again contacted our supplier and escalated the issue. We will update this page when we have more information. We apologise for any inconvenience these problems may cause you.
Update - Thursday 10th December 2009 - 08:08
As of this morning connectivity has been restored and telephony services are back to normal. We apologise for any inconvenience caused during the past couple of days and we will be working with our provider to ensure the future stability of the connection.

Thursday 26th November 2009 - 13:02
We're aware of an issue with incomming calls been sent straight to the voicemail service. We have contacted our telephony service provider and will update this page when information is available. Please note that we can be contacted on Skype (baxter.media) or via email (info@baxtermedia.co.uk).
Update - Thursday 26th November 2009 - 19:51
The issue with incomming calls has now been resolved. We would like to apologise for any inconvenience caused during this outage.

Thursday 24th September 2009 - 15:40
Some email account holders who use Google's mail servers may be experiencing difficulties with Webmail, POP3 and IMAP access. We are aware of the issue, however the issue is down to Google who have been notified of the problems.
Update - Wednesday 24th September 2009 - 16:07
Access to webmail appears to have been restored, though is running slower than normal. IMAP access appears to be intermittent.
Update - Wednesday 24th September 2009 - 18:00
This issue has now been resolved by Google engineers.

Wednesday 9th September 2009 - 19:47
A small number of users are experiencing problems with database connections when logging into the Baxter Media CMS and Wordpress. We are looking into this and will update as soon as possible.
Update - Wednesday 9th September 2009 - 20:01
The relevant server has been rebooted and the issues now appear to be resolved.

For more information please get in touch or call